| Key HighlightsLIC customers can use the Customer Portal to manage several policy-related services online.New users need their policy number, premium details, date of birth, mobile number, and email ID for registration.Registered users can log in and access services such as premium payment, policy status, loan status, and claim-related information.LIC also provides options to recover a forgotten user ID or password.Use the official LIC website when registering or logging in to your account. |
Managing an LIC policy does not always require a visit to a branch. The LIC Customer Portal brings several policy-related services online, allowing customers to check details, make payments, and access other services from one place.
If you already have an account, you can simply use the LIC customer portal login option. New users need to register first before using the available online services.
What Is the LIC Customer Portal?
The LIC Customer Portal is an online service that lets policyholders access several LIC services without visiting a branch for every request. Depending on the policy and service, you can use the portal to:
- Check policy status
- Pay eligible policy premiums online
- View bonus and loan status
- Check claim status
- Download premium payment receipts
- View premium due information
- Submit certain service requests
- Access other available policy-related services
How to Register on LIC Customer Portal?
If you have not used the portal before, you need to create an account first.
Keep these details ready:
- Policy number
- Instalment premium amount, excluding applicable taxes
- Date of birth
- Mobile number
- Email ID
LIC’s current registration guidance also lists a PAN card or passport scan for certain e-Services registration processes.
Steps to Register
Here are the steps to register in the LIC customer portal:
- Visit the official LIC website.
- Select the drop-down menu from Login.
- Then click on the Customer Portal option under the login section.
- Select Sign Up.
- Enter the required details and then proceed.
- Create your user ID and password.
- Submit the registration details.
- Follow further verification steps shown on the portal, if any.
Once registration is completed, you can use your login details to access the portal.
How to Do LIC Customer Portal Login?
You can log in using your registered credentials. Here are the steps that you should follow:
- Visit the official LIC website.
- Go to Login.
- Choose Customer Portal.
- Select the available login method.
- Enter the required details.
- Complete the verification, if asked.
- Click Login or Sign In.
What Can You Do After LIC Customer Portal Login?
Once you are logged in, you can access several policy-related services.
Pay LIC Premium Online
Eligible policyholders can pay premiums online through available payment methods. LIC lists options such as debit card, net banking, and UPI on its portal.
Check Policy Status
You can check important information related to your policy, including its current status and other available details.
Check Loan Status
If your policy has an applicable loan facility, the portal can help you view related loan information.
Check Bonus Status
The portal provides access to bonus-related information for eligible policies.
View Claim Status
You can check the status of claims through the available online services.
Download Premium Receipts
After an eligible online premium payment, an e-receipt is generated. LIC states that its online e-receipt is valid for income-tax purposes.
Check Premium Due Details
The portal also provides information such as premium due details and the premium due calendar.
What If You Forget Your LIC User ID or Password?
Forgetting your login details does not mean you need to create another account.
You can recover your credentials using the Forgot User ID and Forgot Password options. You can use the relevant option to recover or reset your login details.
Things to Keep in Mind While Using LIC Customer Portal
A few simple precautions can make online access easier:
- Use the official LIC website for login and registration.
- Keep your registered mobile number and email ID active.
- Enter the premium amount exactly as required during registration.
- Do not share your password or OTP with anyone.
- Check the policy number before submitting any request.
- Save your online payment receipt for future reference.
Conclusion
The LIC Customer Portal makes it easier to manage many policy-related tasks online. From checking policy status and paying eligible premiums to viewing loan, bonus, and claim information, you can access several services without visiting a branch.
If you are a new user, complete the registration process first. Once registered, you can use your LIC customer portal login details to access the available e-Services. Always use the official LIC website and check the instructions shown on the portal before entering your personal or policy details.
Read Also:- How to Login to LIC Customer Portal in 2026
FAQs
How can I do LIC customer portal login?
Visit the official LIC website, select the Customer Portal login option, enter your registered login details, and complete the verification process, if required.
How can I register on the LIC Customer Portal?
Visit the official LIC website, select Customer Portal, and choose the New User or Sign Up option. You need details such as your policy number, premium amount, date of birth, mobile number, and email ID.
What services are available on the LIC Customer Portal?
Depending on your policy and eligibility, you can check policy status, pay eligible premiums, view bonus and loan information, check claim status, and access other online services.
Can I pay my LIC premium online through the portal?
Yes, LIC offers online premium payment facilities for eligible policies through available payment methods such as debit card, net banking, and UPI.
What should I do if I forget my LIC portal password?
Use the Forgot Password option available on the LIC website and follow the instructions to reset your password.